©2017 by Kim Moseid

Frequently Asked Questions


Whats the difference between wired and wireless?

A wired network uses physical cables to transfer data between different devices and computer systems. Wireless networks use radio frequencies. Wired connections offer a lower latency, no dropped connections, and are just plain faster than wireless connections.  

What is a wired to booth dedicated connection?

Essentially you will enjoy the benefits of WiFi and wired technology. An access point (AP) is installed at your booth.  The AP is wired directly to our network which rides on fiber optic cables.  Affording you a dedicated, private WiFi network with the speed and reliability of a wired infrastructure.

More on 2.4Ghz vs. 5.0Ghz

 The 5GHz band has 23 available channels for devices to use vs the 3 available on the 2.4 GHz band. Overcrowding and interference on the 2.4GHz band can cause slower speeds and intermittent connectivity issues.

Cellular, WiFi & hotspots.  How are they different?

There are devices such as smartphones, jetpacks & mobile hotspots, that use both cellular and WiFi technologies.  These devices are built to receive cellular data signals to connect to the internet and distribute signals to other devices through WiFi. 

Will my WiFi hotspot work?

Experience at trade shows has shown that WiFi hotspots can be unreliable for many reason.  The two main reasons are:

1) they rely on cellular technology which can get saturated during times of high attendance and,  

2) the device is only 2.4GHz compatible.   

If you would like to read a lot more about it, please visit this website: https://www.tsnn.com/blog/why-over-counter-hotspots-crash-and-burn-trade-shows

Do I need an access point with an internal switch?

If you have a device that requires a wired Ethernet connection you will need an AP with an internal switch.  This product is available at no extra cost in the 15, 6Mbps and 3Mbps packages. Quantities are limited so order early.  Switches are available for an additional charge in the 1.5Mbps wired to booth dedicated solutions.

What happens if I have trouble connecting to the internet during the show?

Although on-site support is available to all MIBS exhibitors,  it is only free to those that have purchased a ZikZak product otherwise, fees will apply.